CasaMorada | Islamorada, Florida

Property Policies

A NOTE ON FLEXIBILITY AND SAFETY

We want to assure you that while we’ve always prided ourselves on our cleanliness standards, we are taking additional measures to ensure your health and safety. We are sanitizing all surfaces thoroughly between guests, paying particular attention to high-touch surfaces (such as doorknobs, light switches, and remotes). In addition, all public and dining spaces have been reconfigured to meet social distancing guidelines.

DEPOSIT AND CANCELLATION

A credit card will be needed to guarantee reservations according to our inn policies. This includes a deposit in the amount of one-half the stay (minimum deposit is for one night). Furthermore, guests are responsible for charges on all rooms and days reserved when notice of cancellation is less than 48 hours prior to the scheduled arrival. During our high season months of May – November, our cancellation policy is 1 week. Any cancellations made during that week will be liable for their entire booking. Finally, cancellations are subject to a $20 processing fee.

SMOKING

The Hartstone Inn is a NON-SMOKING Inn. Noncompliance with inn policies such as this will result in a $150 (minimum) cleaning fee.

PETS

We are able to accommodate dogs in our three designated pet-friendly rooms for $25 per dog, per night. Dogs are not allowed in the main inn or restaurant. Dogs must not be left unattended in the room.

CHECK-IN

Check-in time is anytime after 3pm. If your room is vacant and clean prior to 3pm, we will be happy to provide you with an early check in.

CHECK-OUT

Our checkout time is 11am. If you need to check out later, please contact the front desk ahead of time, and we will do our best to accommodate your request.

GROUP CANCELLATIONS

Group reservations consisting of seven (7) or more rooms are final and deposits are completely non-refundable.

Follow the Migrations with fellow bird enthusiasts:

For more information on the Cornell Ornithology Lab, please explore their website here. If you are interested in participating in our partner hotel properties birding adventures, please send us an email at info@enthusiasthotels.com.